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Hotel · Sapporo · Hokkaido

Hotel Gracery Sapporo

A modern 4-star hotel directly above JR Sapporo Station, with underground access to shopping and dining, and a range of room types including ladies-only options.

  • Steps from JR Sapporo Station with underground passageway
  • Ladies-only room options and executive floor
  • Free Wi-Fi throughout the property
8 Great 1876 reviews Booking.com 8 · 1876 reviews

About

Hotel Gracery Sapporo

Hotel Gracery Sapporo sits directly across from JR Sapporo Station, with an underground passageway that lets you reach the hotel without stepping outside—a real bonus in snowy Sapporo winters. The lobby is bright and contemporary, and the property includes a restaurant, massage services, and 24-hour reception.

Rooms are compact but well-equipped, with air conditioning, heating, and bathtubs. The hotel offers a range of configurations, from single rooms to triples, plus ladies-only floors and an executive floor with wider beds. Free Wi-Fi is available throughout, and guests can use vending machines, luggage storage, and a safe deposit box.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Unbeatable station access — Directly opposite JR Sapporo Station, with an underground passageway connecting to the station, shopping malls, and restaurants—so you can avoid the weather entirely.
  • Consistently high staff ratings — Guests single out the friendly, helpful staff, who go out of their way to assist—even during flight cancellations.
  • Modern, clean rooms — Rooms are described as new and well-maintained, with comfortable amenities like bathtubs, air conditioning, and humidifiers.

Worth weighing

3 to weigh
  • Compact room sizes — Several guests found rooms tight, especially when travelling with luggage, with minimal storage space.
  • Facilities rating below average — The Facilities category scores 6.9, the lowest of all rating categories, suggesting some areas may feel dated or limited.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for those travelling with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Single Room Non-Smoking Female Only

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Compact Twin Room Non Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Ladies Twin Room Non SmokingFemale Only

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Triple Room Non-Smoking

  • 3 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Double Room Non-Smoking

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Executive Floor Double Room Non-Smoking

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Executive floor Triple room non-smoking

  • 3 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Executive floor Wide Bed Twin room non-smoking

  • 2 Double beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Executive floor Triple room smoking

  • 3 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Executive floor Twin room non-smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Deluxe Twin Room Lounge Access Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room

  • Air conditioning
  • Heating
  • Bathtub
  • Shower
  • Flat-screen TV
  • Electric kettle
  • Free toiletries
  • Ironing facilities
  • Carpeted floor

Services

  • 24-hour reception
  • Luggage storage
  • Currency exchange
  • Dry cleaning
  • Housekeeping
  • Safety deposit box

Dining

  • Restaurant
  • Vending machines

Accessibility

  • Lift
  • Rooms/Facilities for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8
Great 1876 reviews

Guest-rated 8/10 from 1,876 reviews

Booking.com · 8 · 1876 reviews
8Verified guest

“The location is unbeatable—just minutes from the main train station, and the underground passageway made getting here easy even in rainy weather. It's right across from a major department store, with attractions and restaurants within walking distance. Staff were always helpful and provided nice room amenities.”

8Verified guest

“My stay was pleasant. The room felt brand-new thanks to the attentive staff. The view was nice, service was excellent, and free Wi-Fi throughout was really handy.”

8Verified guest

“You could tell the hotel is new. Room facilities were excellent. Location-wise, it's within walking distance of Sapporo JR Station.”

8Verified guest

“Excellent location right next to Sapporo Station made exploring easy, with good dining options nearby. Cleanliness was commendable, and the staff were attentive and friendly. The only downside was the room size felt tight with luggage, and storage was minimal.”

8Verified guest

“Perfectly located—we barely needed to go to street level (where it was snowing) to reach the JR station and shopping malls across the road.”

8Verified guest

“The rooms were neat, with coffee and Japanese-style beds. I had an electric kettle and a refrigerator. Location was close to the chocolate factory, beer museum, Sapporo Station, big department stores, and the Airport Limousine Bus stop.”

04 — Location

Getting around Sapporo

The property sits in Sapporo.

Getting around: The hotel sits directly across from JR Sapporo Station, with an underground passageway linking you to the station, subways, and shopping centres without going outside. Bus stops for the Airport Limousine Bus are also nearby.

Nearby attractions: Sapporo Station area is packed with department stores like Seibu and large shopping malls. The Hokkaido Tower is about a 10-minute walk away, and the Sapporo Beer Museum and chocolate factory are within easy reach.

Dining: The underground shopping streets connected to the station are full of restaurants and shops. The hotel's own buffet breakfast offers both Japanese and Western options, and there are many dining choices within walking distance.

4-1, Kitayojo-Nishi Chuo-Ku, Sapporo Hokkaido, 060, Sapporo, Hokkaido, 0600004, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
385 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is at 11:00.

Is parking available at the hotel?

Yes, parking is available on site.

Are pets allowed?

No, pets are not allowed at this hotel.

Is there free Wi-Fi?

Yes, Wi-Fi is available throughout the property, and guests have mentioned it is free and reliable.

What room types are available?

The hotel offers singles, twins, doubles, triples, and ladies-only rooms, including compact, standard, and executive floor options. All rooms include a shower, heating, bathtub, and air conditioning.

The bottom line

For travellers who prioritise location and convenience, Hotel Gracery Sapporo is a reliable choice. The station-adjacent position, underground access, and helpful staff make it easy to explore Sapporo, even in winter. Just be prepared for compact rooms and modest facilities.

8Best for first-time visitors and those wanting seamless access to transport and shopping.

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